Packages are generally dispatched within 2 days after receipt of payment and are shipped such as Canada Post or equivalent options from other couriers, depending on availability. If regular shipping method is selected, items will deliver within 7-10 business days. Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total dimensions, weight of the shipment, and your location. We advise you to group your items in one order for you convenience. We cannot group orders placed separately to one shipment, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects. Boxes are amply sized and your items are well-protected.
*Free shipping is available over $75 before tax, but certain exclusions apply, including air stage offices and bulk order items. Please note that HairMall.ca reserves the right to modify this offer at any time.
SHIPPING DEFAULT
If one or some of the information you have provide is correct, and delivery cannot be made due to an error or fraudulent information, and any lost package due to aforementioned reasons will not be refunded or reimbursed. Purchaser takes full responsibility. Once again, HairMall.ca is not responsible for any loss due to missing, insufficient, incorrect or fraudulent information. In the event that a shipment is returned due to incorrect information provided, we kindly request that the customer bear the cost of return shipping as well as the re-sending fee, if applicable.
SHIPPING DELAY OR OUT OF STOCK ITEMS
It is rare for such delay, however, if merchandise is delayed due to shortage in inventory it may take longer than usual for delivery or we may cancel the order all together, in which case, purchaser will be refunded.
